1. Introduction
This Privacy Policy applies to all users of the 7gameapk platform — accessible at 7gameapk.com — including the website and mobile application. It explains how 7gameapk collects, processes, stores, and protects your personal information in connection with your use of our online gaming services.
By creating an account on 7gameapk, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not create or continue to use an account on the platform.
This policy should be read together with our Terms & Conditions, which contain additional provisions that govern your use of 7gameapk.
We handle data in accordance with applicable Philippine data privacy regulations, including the principles of legitimate purpose, transparency, and proportionality in data processing.
2. What Personal Information We Collect
2.1 Registration Information
When you create a 7game apk account, we collect the following details:
- Full legal name
- Date of birth (to verify you meet the 21+ age requirement)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address in the Philippines
2.2 Identity Verification (KYC)
As part of our Know Your Customer process, we may ask for a copy of a valid government-issued ID such as a Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's licence. We may also request a recent proof of address such as a utility bill or bank statement. These documents are used solely for identity and age verification purposes.
2.3 Financial Information
When you make a deposit or request a withdrawal, we collect transaction-related information such as the payment channel used (for example, GCash, Maya, or a local bank transfer), transaction reference numbers, and transaction amounts in Philippine Peso (₱ PHP). We do not store full bank account or e-wallet credentials on our servers — payment processing is handled through secure third-party payment gateways.
2.4 Gaming & Activity Data
We collect records of your activity on the platform, including games played, bets placed, session durations, login times, and device information. This data helps us maintain fair gaming, detect irregular activity, and improve the overall experience.
2.5 Technical & Device Data
Our platform automatically collects certain technical information when you access 7gameapk, including your IP address, browser type and version, operating system, device identifiers, and referring URL. On mobile, this may include your device model and mobile network information.
2.6 Communications
If you contact our support team by email or live chat, we retain records of those communications to help resolve queries and improve our service quality.
| Data Type | Examples | Purpose |
|---|---|---|
| Registration | Name, email, DOB, address | Account creation & eligibility check |
| KYC Documents | Government ID, proof of address | Identity & age verification |
| Financial | Transaction references, payment method | Deposits, withdrawals, anti-fraud |
| Gaming Activity | Bets, game history, session logs | Fair play, responsible gaming |
| Technical | IP address, device type, browser | Security, fraud detection |
| Communications | Support chat, email records | Customer service, dispute resolution |
3. How We Use Your Information
7gameapk uses the personal information we collect only for the purposes described in this policy. Specifically, we use your data to:
- Create and manage your player account on the platform.
- Verify your identity and age as required before account activation and before processing withdrawals.
- Process deposits and withdrawal requests in Philippine Peso through your chosen local payment channel.
- Provide customer support and respond to your queries and complaints.
- Monitor gaming activity to detect fraud, money laundering, underage gambling, and other prohibited conduct as outlined in our Terms & Conditions.
- Personalise your platform experience, such as displaying relevant game recommendations in the Game Lobby based on your activity.
- Send transactional communications — for example, deposit confirmations, withdrawal status updates, and security alerts — to your registered email or mobile number.
- Send promotional communications about bonuses, new games, or platform features, where you have given consent to receive such messages. You can opt out at any time.
- Conduct internal analytics to understand how players use the platform and to improve features and performance.
- Comply with applicable legal and regulatory requirements, including record-keeping obligations.
4. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contractual necessity: Processing your registration details, payment information, and KYC data is necessary to provide you with an account and the gaming services you have signed up for.
- Legal obligation: Certain data processing activities — such as identity verification, anti-money laundering checks, and record retention — are required under applicable Philippine laws and regulations.
- Legitimate interests: We process technical and activity data to protect the security of the platform, detect fraudulent or abusive behaviour, and maintain the integrity of gaming outcomes.
- Consent: Where we send you optional marketing communications, we do so on the basis of your consent. You may withdraw consent at any time by contacting our support team or using the unsubscribe option in our messages.
5. Data Sharing & Third Parties
7gameapk does not sell, rent, or trade your personal information to external parties for their own marketing or commercial use. We share data only in the following limited circumstances:
5.1 Payment Service Providers
To process your deposits and withdrawals, we share necessary transaction data with third-party payment processors and local financial institutions in the Philippines. These providers are contractually bound to use your data only for payment processing purposes and to maintain appropriate security standards.
5.2 Identity Verification Services
KYC document verification may be handled with the assistance of accredited identity verification service providers. These partners process your documents under strict confidentiality agreements.
5.3 Technology & Platform Partners
We work with technology service providers — including cloud hosting and software infrastructure providers — who may have limited, controlled access to certain data as part of their service delivery. All such partners are bound by data processing agreements.
5.4 Legal & Regulatory Disclosure
We may be required to disclose personal information to government authorities, law enforcement agencies, or regulatory bodies where required by law, court order, or where disclosure is necessary to protect the rights and safety of users or the public.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data held by 7gameapk may be transferred to the relevant successor entity. Users will be notified of any such change that affects how their data is processed.
6. Data Storage & Security
7gameapk stores your personal data on secure servers with access restricted to authorised personnel only. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss, including:
- SSL/TLS encryption for all data transmitted between your device and our platform.
- Password hashing — your login password is never stored in plain text.
- OTP authentication for sensitive account actions such as withdrawals and password changes.
- Regular security assessments and access log monitoring.
- Staff training on data handling procedures and access controls.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 7gameapk account and to never share your login credentials with anyone.
7. Cookies & Tracking Technologies
7gameapk uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise returning users and maintain session integrity.
7.1 Types of Cookies We Use
- Essential cookies: Required for the platform to function correctly — for example, keeping you logged in during a session and maintaining your account security settings.
- Analytics cookies: Help us understand how players navigate the platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymised where possible.
- Preference cookies: Remember your settings and preferences so you do not need to reconfigure them each time you visit.
- Marketing cookies: Used, with your consent, to track engagement with promotional content and to avoid showing you the same message repeatedly.
7.2 Managing Cookies
You can control cookie settings through your browser preferences. Disabling essential cookies will affect the functionality of the platform and may prevent you from logging in or completing transactions. Disabling analytics or marketing cookies will not affect core account features.
8. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve any disputes, and enforce our agreements.
Specific retention periods vary depending on the type of data:
- Account and KYC records are retained for a minimum of five years after account closure, in line with standard record-keeping requirements for financial services.
- Transaction records are retained for at least five years to support audit and anti-money laundering compliance.
- Gaming activity logs are retained for a period necessary to support dispute resolution and responsible gaming review processes.
- Support communications are generally retained for up to two years.
- Marketing consent records are retained until you withdraw consent, plus a reasonable period to demonstrate compliance.
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
9. Your Privacy Rights
As a user of 7gameapk, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account name and a description of your request.
We will respond to all verified requests within a reasonable timeframe. In some cases, we may need to retain certain data even after a deletion request — for example, where we are required to do so by law or for fraud prevention purposes. We will always explain our reasons if we cannot fully comply with a request.
10. Minors & Age Restrictions
7gameapk is strictly for players who are 21 years of age or older. We do not knowingly collect or process personal information from anyone under the age of 21. Age verification is a required step during account registration and before certain account actions are permitted.
If we become aware that an account has been registered by or is being used by a person under 21, that account will be suspended immediately. Any associated balance may be withheld pending review, and the data held in connection with that account will be handled in accordance with applicable laws.
If you believe a minor has registered an account on 7gameapk, please contact us immediately at [email protected] so we can investigate and take appropriate action.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will notify you through the platform or via your registered email address. The "Last updated" date at the top of this page always reflects when the current version was published.
We encourage you to review this policy periodically. Continued use of 7gameapk after any update constitutes your acceptance of the revised policy. If you disagree with a material change, you may close your account by contacting our support team.
12. Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern related to your 7gameapk account, please reach out to us directly.